At StringLume, we are committed to providing a convenient, transparent, and secure shopping experience for customers in Canada.
Prices for our Canadian market are displayed in Canadian dollars (CAD).
The final order total is presented during checkout before you confirm payment.
Available payment methods are displayed during checkout and may include:
Availability may vary depending on your payment provider, card issuer, and checkout configuration.
Only payment options actually presented during checkout can be used to complete an order.
If PayPal is available, you can select it at checkout and follow the instructions to authorize your payment.
PayPal transactions are subject to PayPal's applicable terms and policies.
When card payment is available, you may be asked to provide your cardholder name, card number, expiration date, security code, and any verification information required by your payment provider.
Payments are processed by supported payment service providers.
StringLume does not directly store complete payment card numbers submitted through secure payment fields operated by these providers.
Our website uses HTTPS encryption to help protect information transmitted between your browser and our online store.
Payment providers may use additional authentication, security, and fraud prevention measures.
Applicable taxes collected by StringLume are shown during checkout.
International orders may also be subject to import duties, customs fees, or brokerage charges, depending on the shipment and applicable delivery terms.
These charges may be assessed separately when they are not prepaid or collected at checkout.
Please review our Shipping Policy for additional information.
Orders are processed after payment authorization has been confirmed.
If your payment is declined, please verify your billing information or contact your payment provider for assistance.
Eligible refunds are normally issued to the original payment method used for the purchase.
Refund timing depends on the applicable return conditions and the processing time of your bank or payment provider.
For complete details, please read our Return & Refund Policy.
StringLume
Guangxi Xianya Trading Co., Ltd.
Email: service@stringlume.com
Phone: +1 413-412-5080
Registered Business Address:
Room 1406, 14th Floor, Office Building 1, Yunchuang Valley,
No. 44 Yudong Avenue, Nanning Area,
China (Guangxi) Pilot Free Trade Zone, China
Mailing Address:
5385 Mountain Creek Ct, Reno, NV 89511, United States
Last updated: October 29, 2026
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